Category Archives: marketing methods

Focus on one thing at a time

Fairy Blog Mother: blogging help

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Not all of us are multi-taskers. As a woman I’m supposed to be able to multi-task, but in reality it’s not second nature to me. I am very good at concentrating on one thing really well, sometimes to the detriment of all that goes on around me! I can put all my effort into making that performance as perfect as I can, and hate it when I get distracted by external stimuli that break the spell and force me to think of something else.

In business this can be a good trait – especially for small enterprises. The world is huge, and competition can be fierce, so being a ‘jack of all trades’ is not necessarily a good thing. It is unwise to ‘spread yourself too thinly’, to dabble in many things and become master of none. OK, it’s certainly good to read widely and extensively, to expand your knowledge within your chosen field, but sometimes it’s preferable to focus your expertise towards a particular area.

My tip for a small business is to find a niche. Something that is required by your target market (customers), you fully understand all the problems associated with it and you have the best solution possible. Alternatively, your niche is very lucrative, so concentrating on that particular venture will being in a good return and raise you above the competition.

By focusing on a small area, you will be able to become a true expert within that subject. Don’t get sidetracked by attractive prospectives that may persuade you to stray from your chosen path, they will only dilute what you have to offer, and make your niche less understandable.

I know a particular florist that started by providing beautiful, sumptuous and exotic bouquets. If you wanted to send a floral gift that was different, and not just an ordinary bunch of flowers, they were the place to go. Unfortunately, they panicked with the extended recession, and started to sell other items. Now their shop offers all kinds of unrelated additions, from garden implements, trinkets, figurines, cards and even clothes. There is no resemblance to the little florist that began its life only a few years ago.

I have no idea if this tactic has paid off, but it has certainly made me think whether they still provided those extraordinary floral displays for which I first knew them. The confusion has probably put off some custom because nobody is quite sure what they really sell. The pavement outside used to be decorated with wonderful blooms and exciting plants, now their windows show strange and weird gifts, mannikins sporting floral dresses and not a flower in sight.

Work out exactly what your real niche is, and stick to it. Don’t think that you need to know or offer everything. In fact, by becoming a true expert in your field, with the help of your blog, of course, you will attract more people because they understand what you do. They will know exactly what to expect, they won’t become confused or disillusioned, and they will feel safe either approaching you or recommending you to someone else. And eventually you will become the ‘point of call’ for that particular niche, even over your competitors!

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Magic Moment: Sidebar subscription service

Fairy Blog Mother: blogging help

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In the e-course ‘Setting up a RSS feed’, I show you how to go into Feedburner, create a RSS URL, and how to paste the code for a subscription form for your blog into your sidebar.

But since I wrote the above, WordPress has created an easier way to add a subscription form to your blog. This is a follow-on from Magic Moment #1 when I showed you how to catch subscribers to your blog through the comments box.

Magic Moment #6 shows you how to install the widget (special blogging application) for a subscription form into your sidebar.

Look for ‘Appearance’ on your left sidebar and open it to reveal ‘Widgets’.

 

 

 

 

It will open into the Widgets page:

 

Look for the widget called ‘Blog Subscriptions’ in the main body of the page, and drag it to the top of the sidebar on the right:

It will open up to look like this:

Change the wording to suit your requirements:

And don’t forget to click on the ‘Save’ button. Now go to your blog’s index page (by clicking on the name of your blog at the top of the WordPress page) and look at the new widget in the sidebar:

This is a simple subscription service that delivers your new post in email format to your subscribers’ in-boxes. It is much easier than the widget below created from my e-course stated at the beginning of this post. Nevertheless, if you want to create a RSS URL and have your posts automatically sent to search engine readers and homepage cookies, then the procedures in the e-course will provide the answer.

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Magic Moment: Schedule your posts

Fairy Blog Mother: blogging help

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If you’re feeling prolific and you’ve suddenly written a whole load of posts, but don’t want to publish them all at once, or put them into draft mode and remember to come back to publish them on other days, why not schedule them in advance to go out automatically on the days you want them to?

Magic Moment #4 will show you how. After you’ve written your post, you’ll probably go to the Publish Menu at the top right:

And I’ve underlined Publish Immediately Edit – and yes, you’ve guessed it, click on Edit:

Here you can see the date and time, which you can edit to whatever you want in the future:

Once you’ve selected the date and time in the future that you want, click on ‘OK’:

Click on ‘Schedule’ and everything will be saved to publish at your desired time. If you want to check if everything is OK, click on ‘Posts > All Posts’ in the left sidebar and your scheduled post will show in its timeline.

If you’re canny, you will also notice that this post went out on the 9th August when I obviously wrote it on the 3rd.

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Why bees and wasps would make good (and bad) bloggers

A busy honey bee (iStockPhoto)

Sitting in my garden, soaking up some much-needed vitamin D, I had time to look up from my book to marvel at the industriousness of the insects amongst my flowers.

We have quite a number of flowers in bloom, in spite of lack of rain recently, and the bees were busily visiting every invitingly-open, brightly-coloured geranium, black-eyed susan and marigold that adorn the side of the lawn. Their persistence was amazing, unwittingly busy in their quest for food and pollen, darting from flower to flower, expertly extracting what they needed.

Of course other insects are equally persistent, as were those pesky wasps that ruined our lunch in the garden when our friends came round. Unphased by waving hands, squeaks and squeals (mainly from me), their aim was to get to the source of available food, unaware of how annoying their presence was to us.

I suppose bees and wasps have to be persistent in order to survive. Bees can be contributed to good bloggers, who regularly provide worthwhile material to read, their hard work providing a source of nourishment that feeds our desire to learn more and improve our lives. Their persistence will maintain the health of the hive (compare that to your niche or business), and when carefully harvested can ensure the survival of your objectives in years to come.

Wasps also have a community to maintain, which in this case is not so desirable. Their maliciousness is unparalleled, and they will use their weaponry in such a way that bees cannot. They will bother and annoy us for their own purposes, and spread havoc wherever they go, leaving behind continuous destruction. Wasps could be compared to spammers, who litter our comment inboxes, bother us with hard-selling tactics and even destroy livelihoods with malware and other unfortunate occurrences.

Persistence is a very good thing if properly managed with the best intent, but it can also be detrimental to all concerned if used inappropriately and without consideration for others. If you want to pursue the persistence path, make sure that what you provide is full of added value, providing material that will help others rather than crowing about yourself, and offering material that is worth sharing and won’t get eliminated by a click of the delete button (accompanied with a scowl).

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How to humanise your business through social media

Fairy Blog Mother: blogging help

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One of the changes that digital marketing is making on businesses in the second decade of the 21st century is enabling them to emphasise their human element. After all, at the end of the day, it’s important to remember that people buy from people, and not necessarily from corporations or even brands.

Therefore businesses should not lose sight of the people who are an integral part of the organisation, eg the stakeholders (in the broadest sense), which includes the owners, staff, customers, suppliers, media and maybe more, depending on the size and nature of the business.

By promoting this ‘people power’ through social media, which includes blogging, it’s important to remember the communication factors that have created this social revolution. Social media is ‘social’, it thrives in conversations, comments, feedback, real-time responses, immediate interaction with the people who matter: past, present and prospective customers.

Therefore it’s imperative that customers realise there is a human element behind the scenes. Real twitterers who respond to tweets about their business, ask a question or present a statement that is relevant to the organisation. Real bloggers who respond to comments and feedback as soon as they are posted, or write a relevant and value added post to answer a scenario brought up yesterday, or even hours ago.

We live in a world of ‘now’, real-time slipping through out fingers, yesterday’s news that actually happened only minutes ago, culturing a mentality of immediate responses, lack of patience and prompt reactions. It requires real people to adapt to these stimulae, react and respond to the matter at hand – and most important of all, to provide the ‘human’ side that determines them from robots and technology.

Only humans can gossip, taunt, laugh, joke, ask pertinent questions, quip, create puns, offer on the spot advice, commiserate, empathise, understand, comprehend, respond effectively to difficult questions, see a point of view, make us laugh, go out of their way to find the answer – and much more.

So don’t be embarrassed to be ‘human’ when you write your posts, send your tweets and respond to a Facebook tag. This doesn’t mean losing your cool or revealing anything unsuitable about yourself (unless it’s relevant), but it does mean talking about your mistakes as much as your successes, facing your foibles as much as promoting your expertise, telling a story as well as relating a case study, expressing happiness as well as reporting business news.

And the more your customers sense how ordinary your business is, not just a faceless corporation with oversea call centres and uninterested managers who only tow the party line, the more likely they feel they could get real value, good customer service and a real feel of ‘completeness’ when buying from you.

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Why should you have a blog?

Fairy Blog Mother: blogging help

Fairy Blog Mother

Everyone should know that a blog is a medium for expression. It is somewhere you can download all the ideas and concepts you cannot add into your website, and of course a cluttered website that includes absolutely everything is not good practice.

This is where a blog comes to the rescue. Here you can provide all that extra information and material for your customers in a much more accessible format. A blog is perfect for communicating your vision, objectives, aspirations, focus and achievements in a friendly and informative method, designed to be more comprehensible to your readers. Remember to reach out to your audience on a regular basis, especially since consistent posting is an important factor that contributes towards your blog’s success.

Use your blog to write material that will influence the people within your industry; somewhere to publish examples of your expertise, knowledge, research and points of view. If you are asked the same questions over and over again by your customers, why not write your response in a post so more people will be able to read your answer. If you read a competitor’s report that sparks off a particular reaction, why not respond to it appropriately or provide your solution to the scenario, so that your customers get to see your side of the story.

Blogging is a highly suitable method of striking up a dialogue with past, present and prospective customers. There is no reason why your post can’t resurrect an old contact, reassure your customers they’re using the right company, or influence possible new recruits to check you out with a view to doing business. Using the interactive properties of blogging to engage in conversations with your readers will stimulate search engine indexing who view comments as valid new material.

Taking advantage of this wonderful medium, so ripe with possibilities for communicating, influencing, interacting, educating and entertaining, is an opportunity that should not be missed.

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How to add a content form to your contacts page

Fairy Blog Mother: blogging help

Fairy Blog Mother

The beauty of WordPress.com is that you can still accomplish quite sophisticated tasks, like adding a content form to your contacts page for more targeted information gathering.

An owner of a blog asked me to add such a form to her contacts page, and this is how I did it:

First, access your blog (via http://URL/wp-login.php plus username and password) to go into the Dashboard:

Select ‘Pages’ in the left sidebar and find the page you with to edit:

Mouse over the title and select ‘Edit’:

Place your cursor where you want your form to be, and select the form icon at the end of the Upload/Insert menu icons:

You will then be presented with a default form:

Each of the grey areas that receive the required information to be typed in are called ‘fields’. Click on ‘Add a new field’ to create a new field to work on:

Now you can start to edit the form to suit your desired objectives. Write in the title of the new field in the box on the right:

The new field has been automatically edited. Next select the kind of field you require from the pull-down menu; we have chosen ‘textfield’ here to create a large text field to fill in lots of information:

When you mouse over your new field, various extras will appear. You can edit it from the resulting link, move it by dragging it to your required space, and delete it by clicking on the minus sign on the right side. Next you can allocated the field to be ‘required to be filled in’ by selecting the ‘required’ button:

And don’t forget to click the ‘Save this field’ button. Now we have to update which email this form will send its information to by selecting ‘Email notifications’:

And this will lead you to another form where you can add in the email and subject details:

Once you’ve added in the correct details, don’t forget to Click on the ‘Save and go back to form builder’ link:

Click the ‘Add this form to my post’ link:

Now don’t worry that all you see is a load of code instead of a form. WordPress as allowed the use of this HTML, and it looks like this until it is published. Click on the ‘Update’ button and then click on the resulting ‘View page’ link:

And there is your form in all its glory!

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How to upload audio files (podcasts) onto your blog

Fairy Blog Mother: blogging help

Fairy Blog Mother

One particular blogsite I’m designing at the moment consists of a lot of coordinated elements that work in conjunction with each other, of which some are podcasts.

Uploading audio files such as podcasts onto your blog is easy, as WordPress has done all the hard work for you behind the scenes; they have made it so all you need to do is to click some buttons and not have to worry about any coding or whatever.

So this post will show you how it’s done. First start with the words that are linked to the podcast:

Podcast page

Go into the Dashboard (via http://URL/wp-login.php and then type in the username and password):

Dashboard

Click on the ‘Pages’ link in the left sidebar and find the relevant page:

Choose your page

When you mouse over the page title, you’ll get additional links such as ‘Edit’ come up, which when clicked opens the page:

Podcast page revealed

Highlight the words you want to become a link, and then click on the podcast (or audio) icon (which looks like two quavers) after ‘Upload/Insert’ above the contents field:

Choose how to get your audio file

Click on the ‘Select Files’ button to bring up your computer’s browser:

Computer's browser

Find the right file that corresponds with your link on the page and open it:

Podcast uploading

Wait for the podcast audio file to download (the length of time will vary according to size):

Podcast crunching

When it’s finished ‘crunching’ it will be stored in the Media Library:

Media Library

Here you need to check the name of the file as it will be seen as the link, and click on ‘Insert into Post’:

Podcast upload complete

The podcast’s name is now a link. If you click on ‘Update’ you’ll be able to see it live:

Podcast link live

If you want to find it in the Media Library for future reference, go back to the Dashboard and find Media >Library in the left sidebar:

Finding Media Library

And there you will find the audio file you have uploaded:

Show audio file in Media Library

Now if you go back to your published page and click on the link for this particular podcast, you’ll be directed to its own page (with its own URL or permalink) which has been automatically created for you by WordPress:

Podcast's permalinked page

And if you click on the podcast’s link it will open up and start playing for you:

Podcast playing

Enjoy! Now all you have to do is to repeat this process (only updating after all the podcasts have been uploaded) and your podcast library will be complete!

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Why you need to write two headlines for your posts

Fairy Blog Mother: blogging help

Fairy Blog Mother

Just as you thought it was difficult enough to write just one satisfactory headline for your post, now I’m telling you to think of two! (Don’t worry if you’re a WordPress.com blogger, this requisite is for those on WordPress.org blogs.)

But even so, I can’t stress enough the importance of the headline. It has many roles, all which are vital for both humans and internet robots alike. It needs to capture the attention of both, and satisfy the needs of each.

For humans it needs to connect with the reason why they want to read this information. You need to present the subject matter in such a way it relates to their search criteria, provides a solution to their problem, stimulates a desire, maybe tickles their sense of humour, and sticks out like a sore thumb so they can’t fail to notice it.

This is the same for the search engine spiders, but in a different way. You’re not dealing with psychology here, but with logarithms that are programmed to search for particular words. The answer is to give those words to them – find out what people are searching for, and if they are suitable, high quality and much sought after, stick them in your headlines (and the rest of the post too).

The clever bit comes with how you combine these fabulous words the spiders desire within a headline that grabs the attention of your readers. And nobody says this is easy – headline writers in newspapers are paid well for their ability to compose such things.

So why two headlines? Well, if you have installed the plugin ‘All-in-one-SEO-pack’ in your WordPress.org post, you will see at the bottom of your Post Editor page some more fields to fill in, and one of them is marked ‘Title’.

What I suggest is that you create your human-biased headline for the title of the post, and your spider-influenced headline for the ‘Title’ field at the bottom of the Post Editor page.

The human-headline will appear in RSS feeds in Twitter and Google Readers, whereas the spider-headline appears in the title at the top of your browser window and also in search engine indexes and RSS feeds into social media such as LinkedIn Groups (usually accompanied with what goes into the ‘Description’ field that follows after).

And as each have a good chance of being seen by humans and spiders alike, they need to be understandable by both, which makes their composition all that much harder!

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What uses do password protected and private pages have?

Fairy Blog Mother: blogging help

Fairy Blog Mother

There is a lot more than just writing posts in blogging. Even in a WordPress.com blog there are extended facilities not many people realise are available, or know what to do with them.

My analytics revealed a lot of interest in password protected and private pages. This is quite exciting, as it allows WordPress users to create a simple membership-only portion in their blog; somewhere where only invited readers are allowed to access and read the contents within.

I first came across this idea from another blogger, who used his e-newsletter to communicate to his followers, informing them that only they, as special members of his list, were allowed to have a password that unlocked specific pages in his blog to learn the vital information they contained.

This favouritism certainly worked on me, and I felt honoured to be party to this secret system. It was a clever ploy to keep me in the fold and make me feel special, to ensure I would value the information he was allowing access to, and to maintain the concept that even though it was free to me, it might not be so to others.

If this was used within a WordPress.org blog, there could be some monetary value added towards the access criteria, or it could merely be a practical resource to enhance an ‘Inner Circle’ type membership, which a coach may have set up for specific clients in certain fields.

And once past the main password protected page, there could be a veritable maze of protected pages available for individual members, each containing sensitive and confidential material only available to those who know how to gain access.

And private pages? Their contents are only visible to Administrators who have access to the Dashboard within the blog, so I suppose if the blog was a complicated and intricate website, with much information to conceal from the outside world, then they would be valuable here.

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