Tag Archive: websites

Blogging made easier, especially for you

Fairy Blog Mother: blogging help

Click my logo to ask me a question!

The blogging world is generally considered technical, but in reality is not that complex – but then I would say that, wouldn’t I? But to anyone who hasn’t come across it before, or has tried it and found it confusing, not knowing what is going on would cause apprehension.

Over a quarter of a century ago I was in the same position. I was faced with all this jargon, coding, strange symbols and the American language. I still remember when I first starting using Apple Macs back in the 1980s it took me some time to realise that ‘quit’ meant ‘stop’! It was a word I just didn’t use. Blogging is full of American words, so not only do you have to learn how to do it, you need to have it translated as well!

It is also extremely male. I know I have to be careful when I make this statement, but the blog creator was an American called David Winer who “was fiddling with a project and organised a series of entries in a new way”.¹ This resulted in a new form of website that displayed its content in reverse chronological order, so obviously blogging terms reflect his nature at the time.

Many blog webmasters are likely to inform you that blogging is easy and what is the problem? Of course it’s easy for them, they live and breathe websites, coding, HTML and all that sort of thing. But to the more mature, British, female entrepreneur (like myself), suddenly faced with this concept that is totally alien to her, with words she has never seen or heard of before, it seems like it has come from another planet!

Having been there before, done it, seen the film and got the T-shirt, I totally understand my clients’ predicament. That was why the Fairy Blog Mother was formed, to explain all about blogging in a language that ordinary people could understand.

But now I’ve gone a bit further. Blogs have been around for a while now, and lots of extremely clever people have been working hard to improve how they work and to make the process of creating and maintaining them easier. Being the sort of person I am, I have researched into and used these new applications, because I want blogging to be easy. I don’t want to waste my time trying to fathom out how to do certain processes using coding, passwords and the like. All I want to do is to click on a button and have it all done for me!

And this is now possible. This is exactly what I do when I create a new blogsite. I have found the right tools to do this, not only because it makes it easier for me, but also for my clients. I want all my blog users to be able to continue looking after and improving their blogs without having to continuously ask ‘How do you do this?’ With just one click everything happens correctly and immediately with no fuss, bother or confusion.

Unfortunately there are some hosting providers that don’t use this option. This may be OK for the technical types, who know how to wade in, create the appropriate databases and upload WordPress onto their FTP systems, but unless you know what you are doing, the average blogger is still left in the dark staring at a c-panel and scratching their heads in bewilderment.

So if your business comprises of a lot of special know-how and facilities, spare a thought for your clients. If you don’t want to share your expertise to make life easier for them, at least explain it in a way that everyone can understand. Your clients should feel they can come to you and ask any question they like, and the explanation will be jargon-free, simple and relevant. This will ensure they more likely to use you again in the future, and even recommend you to a friend or colleague. What an excellent way to allow your reputation to go before you!

¹ Naked Conversations by Robert Scoble and Shel Israel

Does your website exude trust?

Fairy Blog Mother: blogging help

Click my logo to ask me a question!

Online marketing works on trust. Gone are the days when an expert could spout forth all sort of impressive gobbledegook and people would listen spellbound and then jump to! Now it is through social media and word of mouth (or mouse) that trust is formed to promote your product or service.

Usually this is accomplished over a period of time, as the online marketer will gently woo their customers round by interaction and engagement, talking about stuff they want to hear and working their empathy into the conversation, a great way of gaining trust.

But just sometimes it can happen almost immediately. I popped in to see an elderly neighbour to check if she was OK, and noticed that she had had some major work done in her garden. I asked if she had hired these gardeners through word of mouth, but no, she got them from the internet.

So I asked her what made her choose these particular contractors? She’s an avid silver surfer, so I know she would have done adequate research. The response was that she felt she could trust them by looking at their website, so made contact with them.

Wow! This is quite a step for an octogenarian, even one who is as e-savvy as her. What was it that made her trust these guys? Apparently it was something from her website that she felt she could trust. They were based some 50 miles away, so they were hardly around the corner.

She first emailed them her request, and after a reply spoke to them on the phone. That’s another stage accomplished, getting the customer to make contact. Whatever happened within the conversation resulted in a home visit, another bold move from my elderly friend who is often wary about who is invited in. Anyway, to cut a long story short, they won their contract, and her overgrown garden is starting to take shape.

Obviously these gardeners were extremely nice people, something my neighbour sensed just from looking at their website. So my questions are: do you have content on your website that exudes trust? Does it have that particular something that would prompt a similar positive response? Can you persuade your web-visitors to make contact – the first hurdle accomplished towards conversion into a sale? Or does this process take a long time for you?

Sidebar imagery sets blogs apart

Fairy Blog Mother: blogging help

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There is a design agency I keep an eye on. I like them because they are distinctly visual (I suppose design agencies are supposed to be), but it is the myriad of colours and the way they use images that attracts my attention.

This is not confined to just their graphics on paper, but online too. Their style is distinctive, and may not suit everybody, but simplicity combined with complexity is tastefully intertwined, and they have found a way to put this concept onto their websites and blogs they also design for.

If you are into NLP, you will know that people understand and process things in different ways. Some respond visually, others to words and the rest to sounds. A blog can use all these to put its messages across. By using all of these media, there is a better chance of capturing the attention of more potential followers and customers.

A WordPress.org blogsite allows you to do virtually anything you like on your sidebars. You could go down the usual route and add in conventional widgets which are mainly text-based, or you could go out on a limb and create linked images. This is particularly apt if your main subject lends itself to a visual presence, and each image is specifically designed to look ‘clickable’ (three-dimensional, enticing and understandable), so your visitors could end up have far more fun exploring your site than an ordinary blog. After all, isn’t that what you want them to do?

Having images on your sidebars linking to various areas of your website should be in addition to the navigation bar, because there will always be people who prefer using that method to enter a site (reference NLP) and won’t understand the concept of clickable pictures. Don’t discriminate people who are wired differently from you, they all have to be accommodated if you are going to make your website succeed.

Does your website have clickability?

Fairy Blog Mother: blogging help

Fairy Blog Mother

I was recently requested to create a blogsite with ‘clickability’. Even if it isn’t a real word (I’m sure I read it somewhere) I immediately knew what this meant.

I learned about clickability from a fantastic book called ‘Don’t make me think’ by Steve Krug, which had me transfixed from cover to cover. It’s all about using psychology to get the website visitor to perform the required action, and it is how the visitor reacts that contributes towards successful optimisation and function of the webpage.

I use a website that offers excellent WordPress themes (templates) with left hand sidebars. This is important as we, in the Western world, naturally read from left to right, so the most important elements of your website should be placed on the left: sign up forms, subscription requests, notices that require attention – in fact any kind of call to action, even if it is a link to your latest post or new page. Interestingly I’ve just spent the weekend investigating a theme with two left sidebars, but have decided against installing it permanently as I prefer this theme!

The next clickability element is the button that requires clicking. A flat image, even if it says ‘click here’, will not be as enticing as a raised or three-dimensional graphic. The button has to look like it will click when you press it with your mouse, even if it doesn’t make a noise, and clever web-designers can programme their buttons so that they transform to a ‘clicked’ image once the visitor has done the deed.

But even flat images can trigger clickability. There are lots of pre-designed icon websites you can use to create your buttons, and I searched through them to find images that matched my blogsite owner’s requirements, as we have become preconditioned to click on such images, these simplified and sparsely drawn graphics that convey meaning without words, almost universally uniform throughout the internet.

Even so, I am reminded of a website whose graphics did not bring any results. Nine beautifully positioned images of ‘products of the month’ showed hardly any interest from visitors when scrutinised through Google Analytics. So where did they click? Well, the poor things had a hard time searching for something that seemed clickable, as the main links were hidden inside the banner, and the sidebar’s links were thinly disguised as ordinary text. Only 50% of visitors gained access to the remainder of the site because the sidebar links matched their search requirements, and even though the site’s creator expected his ‘product images’ to be examined, there was no real reason or enticement to encourage such investigations.

Sometimes it is important to state the obvious if you want a reaction. One site I reviewed contained a lot of information ‘below the fold’, that is the area of the webpage that can only be accessed by scrolling down. As most of this material was necessary, I wondered how many visitors bothered to search to the bottom (remember, visitors usually use an average of 3 seconds to make up their minds about your website when they first visit), resulting in a lost opportunity. All that was needed was some buttons that highlighted the content that wasn’t visible, with anchor links to automatically jump to the corresponding area. If they had been clickable enough, the full purpose of the webpage would have been delivered.

Visitors don’t enter websites via the hompage any more

Fairy Blog Mother: blogging help

Fairy Blog Mother

It’s a common misconception that the only way to enter a website is through the homepage. I’m afraid that’s not true any more.

It’s a strange thing to get your head around. Websites aren’t like houses, where visitors can only come in through the front door; it’s via any opening that is available (windows, chimneys, ventilation shafts…) and this process is accomplished through links.

I have said before that links are like portals to your website. The more links you have, the more visitors (and search engine spiders) you will get visiting (or crawling through) your site. This is a good thing, especially if you want to increase your visitor rate, but you must be careful to encourage the right kind of visitor.

Another method of web-attraction is through keywords. If you are able to use the correct keyword that matches what people are asking in the search engines (and there are websites that will tell you which keywords are ‘hot’ or not), you have a much better chance of attracting the right kind of visitor. This is how visitors enter your website through any other aperture that isn’t your homepage.

If the keyword on a specific web-page matches a search engine request, the visitor will be sent to that page. They will not be sent via the homepage, as that doesn’t have those keywords on it. This direct response is much more satisfactory for the searcher.

This means the web-page must perform like a mini-homepage for its particular subject. It must be carefully optimised (written with the relevant keywords) without assuming the visitor has approached it through the ‘normal’ route (via the homepage). There is nothing more frustrating that landing on a web-page that isn’t relevant to your search, or designed to enable the visitor to understand its purpose.

The difference between static and interactive websites

Fairy Blog Mother: blogging help

Fairy Blog Mother

Websites are not the same throughout the world. Apparently in Europe they are mainly what we call ‘static’ websites, online business brochures, somewhere the visitor can confirm a business after a networking experience or a referral. They do not interact with their visitors, and many are on the way to becoming obsolete because they do not compete with the whizz-bang websites from the States.

America has taken on the interactive website by storm. There are so many different kinds of CMS (content management systems) that allow the owners to update the contents themselves without having to rely on a webmaster to do it for them, and also allow the visitors to contribute their comments and ideas to the website with immediate publishing effect.

Blogs are a form of CMS website. They are extremely easy to maintain, and positively encourage visitors to interact with them. Their programming is extremely enticing to search engine spiders, who crawl the internet looking for new material to feast on, and blogs are a plentiful supply of fresh content. They are designed to be updated on a regular basis (from several times a day to once a week), and even the visitors who comment on them are considered to be fresh spider meat.

This constant new content is exaggerated by the social sharing sites (Digg, Mixx, Reddit, StumbleUpon, etc) who rely on computer techies who have nothing better to do than to read tonnes of blogs and share them with their pals. The more interaction you get from these sites, the more visitors, comments, spider interaction and ultimately higher indexing by the search engines. And the sharing concept is continued on ordinary social networking sites (Facebook, Twitter, LinkedIn), with retweeting and feeding galore, all with a ready supply of new content to spread across the internet.

Static websites do absolutely nothing for the businesses they represent, apart from looking pretty with out-of-date material, and only visited when someone types in their URL and bothers to get past the first page. Blogs and other CMS websites are perfectly tuned towards getting passing search engine traffic, continuously being updated with new stuff that is worthwhile reading, interacting with their readers and social media – actually being a presence on the internet that surpasses their expenditure and actually gets in business without having to try really hard.

Now which one would you prefer to represent you business?

Jargon-free SEO for beginning bloggers


(A guest blog by Tom Pick, author of that blog’s design I improved recently)

When you first launch your blog, most of the visits you get are likely to be from your direct efforts — telling people you know about your blog, linking to your posts on Twitter, getting like-minded online or offline acquaintances to recommend it, etc.

Over time, however, most blogs drive the majority of their traffic through search engines. Getting traffic from search requires that your blog rank well (show up highly — preferably in the first few results) in search engines, and getting a high ranking for a specific search phrase requires that you do a bit of search engine optimisation (SEO) on your blog.

SEO is not magic, ‘secret’ or even all that complicated. You may hear some SEO ‘experts’ throw around terms like canonicalisation, long tail, 301 redirects, cloaking, or latent semantic indexing. While these terms have some real meaning, particularly for large, complex websites competing to rank on commonly used and therefore highly competitive search terms, they are all SEO jargon. Too often they are used not to convey meaning, but rather to make the person using them feel smart, and to make you feel stupid. Don’t fall for it; making your blog search engine-friendly isn’t terribly difficult and you can do it without having to learn a whole new language.

Here are six tips to help you get your blog to rank well in search and draw visitors who are interested in what you have to say:

1. Think about your keywords. ‘Keywords’ is actually a somewhat misleading SEO jargon term; ‘key phrases’ would be more accurate. These are phrases, usually 3-4 words, that communicate to your readers (and to the search engines) what your blog, and what each post, is about.

First off, your blog needs one high-level phrase that describes the subject you’ll be writing about on a regular basis. Then each post you write needs to focus around one or two key phrases or ideas in the post. For example, this post may rank well for the phrases ‘jargon-free SEO’ and ‘SEO for beginning bloggers’. That’s the core topic of this post, and used in the title to communicate that both to people and search engines.

2. Use keywords in your blog name and post titles. The high-level phrase that describes your general topic, as noted above, should be used in your blog name. For example, if you are writing about natural and organic foods, or the best pubs in London, don’t call your blog ‘Fred’s Blog’ or ‘Mary’s Thoughts’. Make it something like ‘Natural and Organic Food with Mary’ or ‘London’s Best Pubs by Fred’. Over time, your blog should rank well for your title phrase (as long it isn’t too common or generic).

My blog is called the Webbiquity B2B Marketing Blog. Webbiquity is a made-up word (meaning “to be findable in many places online”), so no one is likely to search for that unless they’ve actually heard of my blog. But B2B (short for business-to-business) marketing blog is a common search phrase. At last check, my blog appeared on the lower half of the first page for this term; not bad for a fairly new blog with a lot of competition (and actually my old blog, WebMarketCentral, still ranks for this term as well even though my last post there was in January 2010).

Similarly, each post should you write should contain one or two key ideas, phrases that are used in the title, content, and meta tags (oops, more SEO jargon—I’ll explain meta tags shortly).

3. Write interesting content. This is really the single most important thing you can do for SEO. Interesting content naturally includes key phrases that are important to your topic. It also attracts links from other bloggers and will result in people recommending your content through social bookmarking sites like Digg and StumbleUpon as well as through social networking sites like Facebook and Twitter.

4. Use keywords in meta tags. Meta tags are simply bits of content that describe your blog and each post on it, more for the benefit of search engines than human visitors. Think of meta tags like the dust jacket of a book. When you look at the front and back covers of a book, you can immediately glean key information such as the title, author, perhaps a short description of the contents, and recommendations from reviewers. These enable you to get a pretty good idea of what the book is about without even opening it. Meta tags serve the same function for search engines; they communicate, briefly, what each page or post on your blog is about.

Most blog platforms provide a way for you to easily edit your meta tags. In WordPress for example, it’s best to install a plugin called the All in One SEO Pack. With this plugin installed, simply scroll to the bottom of any page or post in the WordPress editor and you can add three bits of meta tag content: title, description and keywords.

The title tag is the most important element for search engines. It can be the same as, or slightly different from, the actual title of your post. But it should be no more than 80 total characters and include the most important key phrase for your post right at the beginning.

The description is a short summary (generally 150-200 characters) designed to hook search engine users into reading your posts. For example, a meta description for this post might be:

Learn how to get your blog to rank well in the search engines using this simple, jargon-free guide to SEO for beginning bloggers.

Note that it’s short, action-oriented (‘learn how’) and describes the benefit readers will get from this post (rank well in search).

The meta keywords tag is the least important for search; Google no longer uses this, though some of the lesser-known search engines do. Still, this can he helpful in clarifying your thoughts, and it doesn’t hurt to include 2-4 keyword phrases, separated by commas, in this tag.

5. Get links to your blog. The two core elements of SEO are content and links. Content tells the search engines what your blog is about; links tell them how much popularity or authority your blog has.

There are many ways to get links, but the best is by writing interesting content that others want to link to. For example, if Fred (from the example above) wrote a post about ‘The Ten Best Pubs in London’ and included brief reviews of each, it’s highly likely that others interested in the London social scene (such as bloggers and even journalists) would link to it.

Social bookmarking and networking sites are another source for links, though it’s not clear exactly how much weight these carry with the search engines (and their engineers won’t tell). These links appear to only have a real impact on search if many people are linking to particular post or blog.

A great way to jumpstart links to a new blog is by submitting it to blog directories, sites dedicated to categorizing and linking to blogs of all types.

6. Have patience. Unless you are writing about a very obscure topic with low search competition, a new blog is unlikely to rank highly in the major search engines. It generally takes a fair amount of content (at least a couple of dozen posts), links and time before search engines, particularly Google, really start paying attention to a blog.

However, by focusing on writing compelling content, and following the steps above, your blog will inevitably rise in the search engine ranks and attract more readers interested in your writing.

About the author: Tom Pick is an online marketing executive with KC Associates, a marketing and PR firm in Minneapolis, Minnesota, focused on B2B technology clients. He’s also the award-winning writer of the Webbiquity blog, which focuses on B2B lead generation and Web presence optimization – the fusion of SEO, search marketing, social media, content marketing and interactive PR.

Explaining technical stuff in ordinary language

Fairy Blog Mother: blogging help

Fairy Blog Mother

Quite a lot of what I do is technical. There was once a time when I didn’t understand what I do, so I had to learn, usually the long and hard way, how to do this technical stuff.

refers to WP.org

Most of the instructions used jargon, and were written for people who were already technical. It infuriated me that, coupled with American words that had no relation to me as a middle-aged British woman, I sometimes didn’t understand any of it. Like most untechnical people, I explained it in words I knew, which the technical people didn’t understand because it wasn’t on their level. I often came away none the wiser, and feeling very stupid for not using the same language or understanding the instructions to solve my problems.

Eventually I began to understand, and put the information to good use. This was done by trial and error, after much swearing, tearing my hair out, threatening to throw the computer out of the window and shouting at my poor family. Now I do my technical stuff without batting an eyelid, but this is because I have done it several times, and much of it has become second nature.

Now it is me that has to explain what I do to others who aren’t technical in a way that they can understand. This is very difficult if I am to avoid using the associated jargon that goes with these technicalities; just because I now understand it, I should realise how baffling it is for others that don’t – after all, I was once there myself! So I use analogies. I explain using everyday words to get my point across, and I also use them to reinforce a point in another way to get my listeners to understand.

For example, I was explaining what FTP is to Dianne, my work colleague, and how I use it with websites. I also tried to explain how I change the appearance of WordPress blogs to suit corporate styles. For Dianne it would normally be uncomprehensible, so I wanted to simplify things so she could understand. Here is my explanation (any technical people reading this may not agree with my analogy, but remember this is not meant for you!):

I consider FTP as a wardrobe, in which you store clothes. The various elements of a website are like the clothes you put in the wardrobe. Each kind of clothing has a different function, whether to cover certain parts of your body, or to keep you warm in the winter or dry on a rainy day.

Some of these clothes can be altered: change of colour, different buttons, lower neckline, etc, so their appearance can change for the better (this is changing the CSS: cascading style sheets). Some clothes benefit from added accessories, like jewellery or a silk cravat, that can be added to enhance the outfit (this is adding in plugins and other applications). Some clothes require different hangers or mothballs to protect them from harm (security against spam or hackers). Some clothes can be acquired easily from your local shopping centre or have to be ordered in from a catalogue (WordPress installation via Fantasico or via creating MySQL and editing the configuration files in WordPress).

Oops, lots of jargon there! But Dianne was quite satisfied with that explanation, which was my main objective. Now I can mention FTP with the full knowledge that Dianne will refer to my analogy to understand this subject further.

How can a blog become a business?

Fairy Blog Mother

Someone on LinkedIn asked a question if blogs are businesses. Many of the answers wittered on about affiliate and sponsored advertising, as if making money made your blog a business. I sometimes wonder how much money these blogs actually do make… I personally ignore all advertising I see on blogs and just concentrate on the posts.

There is also the old adage that a blog can help your business (and I’ve written plenty about that before), but have you considered how a blog could be adapted to become an integral element of your business, rather than a useful accessory?

You could adapt your blog to become a blogsite (a website using a blogging platform such as WordPress that is self-hosted) to become a more substantial business tool. The alternative to having irritating adverts would be to write the pages to incorporate e-commerce (shopping carts) for visitors to buy e-courses, products, services, etc, because the blog is self-hosted, you can include any kind of HTML or web-programming for money-making functions.

Your entire blog can be adapted to become a very effective website, suitably programmed to attract SEO, internet and audience traffic, and RSS feeds to social media and elsewhere. The blog news-stream will attract a readership which can be directed to the other pages on your blogsite, which in themselves should be transformed into effective landing pages for email and Google Adword campaigns. I note there are effective sales pages programmes available for WordPress now.

Why not take advantage of a blog’s ability to become a membership site. The privacy and password protected posts and pages will enable you to gain paid-for subscriptions for members to view certain elements of your business. You could also build up a membership or forum, like a sort of ‘Inner Circle’, or even provide individual page access for particular subscribers or customers. This feature is extremely easy to set up, even for a WordPress.com blog (see my e-courses on the sidebar).

This proves I don’t see blogs merely as somewhere to post up your thoughts, or even somewhere to put up advertising, but certainly occupying a viable position for making a business successful.

What is a blogroll?

Fairy Blog Mother

In my research into questions blogging beginners would ask, this question caught my eye. I remember it was a part of a blog that took me ages to work out what it was. I had uploaded the associated widget onto my sidebar and there it stood in its default mode for months. The term ‘blogroll’ was confusing, as it raised other unsuitable connotations within my untechnical brain.

Both kinds of blog

So, what is a blogroll? Basically it is a list of links to recommended websites. Originally it was meant as a list of other blogs the blogger wished to share with his readers (I suppose a ‘roll’ is such a list), but now any kind of website or resource can become part of a blogroll, as long as it has a URL. People usually use their blogroll to link back to their website if the blog is used for business or as an addition to their online visibility.

Links are what makes a blog, as I said in my earlier post The importance of links within blogs. Having a blogroll that links up to many well-rated sites, and to those that return reciprocal links, will raise your status within the bloggosphere. Links are essentially gateways or portals that enable both spiders and humans to travel from site to site, so linking up to a higher-ranking blog may give you necessary credit.

Blogrolls can either be shown as a list of contextual links (the name of the blog with the URL behind it):

(Acknowledgements to Karen Skidmore’s KickAss blog, who definitely knows how to create a good blogroll)

or in image form with each banner or logo of the sites in question:

(Acknowledgements to Success Network blog, in which I regularly contribute)

Obviously the latter is more work, but if you want your blog to be visual, this is an exciting way to do it.

So how do you create a blogroll, both kinds? Well, I have written two visual e-courses on these subjects which I am happy to share with you:

Editing the blogroll or links

Placing images on the blogroll

Enjoy!