digital advertising

How does artificial intelligence in digital advertising work?

A guest post by Indradeep Datta. 

The digital marketing domain is presently experiencing a superb shift with the emergence of Artificial Intelligence (AI).

Artificial Intelligence in digital advertising is reshaping campaigns, delivering unparalleled insights for precise targeting, and enhancing overall marketing effectiveness. AI relates to the potential of machines to carry out responsibilities that historically require human intelligence, such as learning, reasoning, and decision-making.

The integration of AI in digital advertising can facilitate the creation of more efficient and customised campaigns, budget optimisation, and result measurement. The incorporation of AI in digital advertising augments inbound marketing by providing hyper-personalised content that aligns with the potential customers’ requirements at every phase of their journey.

1. Understanding AI in digital advertising

Artificial Intelligence (AI) changes the game in the realm of digital advertising. Using advanced technologies like machine learning and deep learning, AI transforms how ads are created and delivered. Its exceptional ability to process and understand vast data is crucial for its effectiveness, offering advertisers actionable insights.

These insights can then be used to enhance advertising strategies and campaigns. Through AI, digital advertisers gain the power to comprehend consumer behaviour, refine targeting strategies, and optimise ad placements for maximum impact.

This section delves into the core concepts of AI within digital advertising, shedding light on its transformative potential. Here are the applications that AI supports in Digital Advertising.

Targeting: AI plays a crucial role in digital advertising through precise targeting. Targeting involves selecting the ideal audience for an ad, considering factors like demographics, interests, behaviour, location, and device.

By analysing extensive data and identifying patterns, AI enables more accurate and efficient ad targeting compared to human capabilities. For instance, AI employs natural language processing (NLP) to comprehend online content and social media sentiments, effectively aligning them with suitable ads.

Creative: Another application of AI in digital advertising is creativity. Creative refers to an ad’s design and content, encompassing images, videos, text, and audio. AI assists advertisers in crafting captivating, personalised ads by generating and optimising creative components according to the target audience’s preferences and behaviour.

For example, AI can use computer vision to recognise the objects and scenes in an image or video and suggest the best colours, fonts, and layouts for an ad. AI can also use natural language generation (NLG) to produce catchy headlines, slogans, and calls to action for an ad.

Measurement: A third application of AI in digital advertising is measurement. Measurement involves evaluating ad campaign performance through metrics like impressions, clicks, conversions, and revenue. AI enhances accurate measurement by using advanced analytics and machine learning.

It attributes outcomes to factors like channels, platforms, devices, and creatives. Additionally, AI predicts future campaign results and recommends actions for improvement.

2. Powering personalised ad campaigns with AI

In today’s ever-changing digital landscape, AI takes the lead in shaping personalised ad campaigns, adapting content to individual preferences and optimising engagement. Let’s break down how to effectively leverage AI for personalised advertising:

Step 1: Data collection and analysis: Gather diverse and comprehensive data sets about your target audience. This could include demographic information, browsing behaviour, past purchases, and social media interactions. Use AI algorithms to analyse this data and identify patterns that reveal customer preferences and behaviours.

Step 2: Customer segmentation: Leverage AI to segment your audience into distinct groups based on shared characteristics. This segmentation could be based on factors like interests, location, buying habits, and online behaviour. By creating smaller, more focused segments, you can tailor your ads to resonate better with each group.

Step 3: Building customer profiles: Develop detailed customer profiles for each segment, using AI-driven insights to understand their preferences, pain points, and motivations. This helps in crafting messages that directly address the needs and desires of each group.

Step 4: Content customisation: Use AI to dynamically generate ad content that speaks directly to each customer segment. This could involve creating different ad copies, visuals, and even videos that align with the preferences of each group. Personalised content significantly increases the chances of capturing attention.

Step 5: Real-time optimisation: Deploy AI-powered tools to monitor ad performance in real-time. AI algorithms can quickly analyse engagement metrics and adjust campaign parameters such as ad placements, bidding strategies, and targeting criteria. This ensures that your ads reach the right people at the right time.

Step 6: A/B testing: Continuously test different variations of your ads within each segment. AI can help in running A/B tests at scale, allowing you to identify which elements resonate best with each audience group. This iterative approach fine-tunes your campaigns for optimal results.

Step 7: Adaptive learning: Implement AI algorithms that learn from the interactions and responses of your audience. These algorithms can adapt and refine the targeting and messaging strategies over time, leading to increasingly effective personalised campaigns.

Step 8: Performance analysis and iteration: Regularly analyse the performance of your personalised ad campaigns using AI-generated insights. Identify what’s working and what isn’t, and make necessary adjustments based on the data-driven feedback provided by AI tools.

3. Elevating customer engagement and experience with AI

Incorporating AI technologies directly enhances customer engagement and provides a seamless user experience. Chatbots and virtual assistants, driven by AI, are transforming how businesses interact with their customers in real-time. These AI-powered tools allow companies to offer instant assistance, answer queries, and guide users through their purchasing journey.

Real-time interaction with chatbots: Many e-commerce websites now employ AI-driven chatbots to greet visitors and offer assistance. For instance, clothing retailer H&M uses a chatbot that asks users about their style preferences and occasion requirements, helping them find the perfect outfit without navigating through multiple pages.

AI-powered recommendations: AI algorithms analyse user behaviour and preferences to suggest products or services they are more likely to be interested in. Netflix, for example, uses AI to analyse viewing patterns and then recommends shows and movies that align with users’ tastes, keeping them engaged and entertained.

4. Programmatic digital advertising and AI

In the dynamic world of digital advertising, programmatic advertising stands as a game-changing approach that seamlessly integrates with Artificial Intelligence (AI) to optimize ad placements and drive unprecedented results. This synergy allows advertisers to achieve greater efficiency, relevance, and reach in their campaigns.

How AI powers programmatic advertising: AI algorithms analyse vast amounts of real-time data to make split-second decisions regarding ad placements. This involves evaluating user behaviour, context, and available inventory to determine the optimal time and platform for ad display. Through AI-driven programmatic advertising, campaigns become highly personalised and precisely targeted.

Real-time optimisation on bid and targeting parameters: With AI’s assistance, programmatic advertising enables continuous optimisation. Advertisers can adjust bids and targeting parameters in real-time, ensuring that their ads are displayed to the most relevant audience segments. For instance, if an AI algorithm detects increased engagement during certain hours of the day, it can automatically allocate a larger budget for that time frame, maximising impact.

Enhanced return on investment (ROI): By leveraging AI’s predictive capabilities, programmatic advertising enhances ROI. AI algorithms learn from historical data and ongoing campaign performance, identifying patterns that lead to successful outcomes. Advertisers can then allocate resources more effectively, eliminating wasted spending on underperforming placements.

Example: Nike’s AI-powered programmatic success: Nike, a global leader in sportswear, embraced AI-powered programmatic advertising to boost its digital campaigns. Through machine learning algorithms, Nike’s marketing team gained insights into user preferences and behaviours, enabling them to tailor ad creatives and placements to individual consumers. As a result, Nike saw a significant increase in click-through rates and conversions, showcasing the potential of AI in revolutionising ad placements.

Why it matters:

  • Efficiency: AI streamlines the process of identifying and targeting the right audience, saving time and resources for advertisers.
  • Precision: AI’s data analysis capabilities ensure that ads are displayed to those most likely to convert, leading to higher engagement rates.
  • Scalability: Programmatic advertising powered by AI can handle a massive volume of data and transactions, making it suitable for large-scale campaigns.
  • Adaptability: Real-time optimisation allows campaigns to adapt to changing trends and user behaviour, maintaining relevance.

5. Unveiling trends with predictive analytics and AI

Predictive analytics, fuelled by the power of Artificial Intelligence, is reshaping the way digital advertising strategies are crafted. By analysing vast amounts of historical and real-time data, AI algorithms can predict future trends and outcomes, empowering advertisers to make informed decisions.

How to do it:

  • Data analysis: AI algorithms sift through immense data sets, identifying patterns and correlations that humans might overlook.
  • Behaviour prediction: Predictive analytics helps forecast user behaviours, such as click-through rates and conversion rates, based on historical data.
  • Optimised budget allocation: Advertisers can allocate their budgets more effectively by identifying peak engagement times and platforms through predictive insights.

Why it matters:

  • Enhanced strategy: Predictive analytics enables advertisers to tailor their strategies based on projected outcomes, optimizing campaign performance.
  • Cost efficiency: By focusing resources on tactics with higher predicted success rates, the wastage of resources on underperforming strategies is reduced.
  • Responsive campaigns: Real-time predictive insights allow for on-the-fly adjustments, ensuring campaigns remain aligned with evolving trends.


  1. Dynamic pricing: E-commerce platforms use predictive analytics to adjust product prices in real-time based on demand, maximizing revenue during peak periods.
  2. Weather-triggered ads: AI-powered tools predict weather patterns and adjust ad content, accordingly, promoting relevant products like umbrellas or hot beverages.
  3. Content relevance: Media companies employ predictive analytics to anticipate which types of content will gain traction, tailoring their editorial and ad strategies.

Predictive analytics, driven by AI, empowers advertisers to stay ahead of the curve, capitalising on emerging trends and staying adaptable in the dynamic world of digital advertising.

6. Amplifying creativity: AI-generated content and design

Incorporating AI’s creative flair:

  • AI-driven copywriting: Witness the fusion of data-driven insights and linguistic prowess as AI concocts compelling ad copies tailored to diverse audiences. Tools like OpenAI’s GPT-3 can draft engaging narratives, adapting tone and style to match brand identity.
  • Visual brilliance with AI-generated designs: Experience the marriage of artistry and data as AI generates captivating visuals for ads. Design platforms powered by AI, such as Adobe’s Sensei, craft stunning graphics, logos, and layouts based on user preferences and market trends.

Balancing innovation with human touch:

  • Augmenting human creativity: AI complements human ingenuity, aiding designers and copywriters in ideation and brainstorming. This synergy can lead to breakthrough concepts that resonate deeply with consumers.
  • Customisation at scale: AI enables the swift production of tailored content for various segments. Dynamic ad variations can be effortlessly generated, ensuring each viewer encounters an ad that speaks directly to their needs.

Future prospects and cautionary notes:

  • Unleashing AI’s imagination: As AI models grow more sophisticated, their capacity to generate imaginative and diverse content expands. This hints at a future where AI-generated content may become indistinguishable from human-crafted work.
  • Guardianship of originality: While AI aids in content creation, concerns arise about intellectual property and authenticity. Striking a balance between AI-assisted production and safeguarding originality is paramount.

7. Unmasking ad fraud through AI-powered detection and prevention

In the world of digital advertising, ad fraud has emerged as a major concern, draining advertising budgets and eroding trust. However, the dynamic capabilities of Artificial Intelligence (AI) are stepping in to combat this menace. AI-driven algorithms are actively revolutionising the landscape of fraud detection and prevention, ensuring a cleaner and more transparent ecosystem.

How AI detects and mitigates ad fraud:

  • Real-time pattern recognition: AI algorithms analyse vast amounts of data in real-time to identify irregular patterns and anomalies. For instance, if a sudden surge in clicks or impressions occurs from a single source, AI can promptly flag this as potential click fraud.
  • Behaviour analysis: By learning from historical data, AI models can establish benchmarks for user behaviour. When a user’s actions significantly deviate from these benchmarks, the system raises a flag for further investigation.
  • Device fingerprinting: AI examines various parameters of devices accessing ads, such as IP addresses and user agents. If a single device is associated with an unusually high number of ad interactions, AI can pinpoint it as a potential source of fraudulent activity.

Real-world examples:

  • Click fraud identification: AI algorithms can differentiate between legitimate clicks and fraudulent ones. For instance, if clicks are coming from non-human sources like bots, AI can detect telltale signs such as erratic mouse movements and unrealistic click rates.
  • Impression fraud prevention: AI can identify instances where ads are being loaded but not actually viewed by humans. If an ad appears in a hidden or inactive browser tab, AI algorithms can trigger appropriate actions to prevent advertisers from paying for such impressions.

Why AI is crucial:

  • Accuracy and scale: Ad fraud operates at a massive scale. AI’s ability to process and analyse enormous datasets swiftly and accurately is crucial to combating fraud in real time.
  • Adaptive learning: As fraud techniques evolve, AI adapts by continuously learning and updating its models. This ensures that fraudsters can’t easily evade detection by employing new tactics.
  • Resource rfficiency: Traditional methods of fraud detection were labour-intensive and often lagged behind the fraudsters. AI-driven solutions minimise human effort and swiftly identify fraudulent activities, ensuring resources are allocated effectively.

8. Ethical and privacy considerations

Incorporating ethical and privacy considerations into AI-driven digital advertising strategies is essential for building trust and maintaining a positive user experience. Here’s how to do it:

  • Transparent data collection: Clearly communicate to users what data is being collected and how it will be used. For instance, when implementing AI-powered personalized ads, provide an easily accessible privacy policy that outlines data usage.
  • Opt-in pechanisms: Implement explicit opt-in mechanisms for data collection and personalised ads. Allow users to decide whether they want their data to be used for targeting. Facebook’s Ad Preferences page is an example of giving users control over ad preferences.
  • Anonymisation and aggregation: Before using data for AI algorithms, anonymise and aggregate it whenever possible. This reduces the risk of identifying individual users. Google’s Federated Learning of Cohorts (FLoC) is an approach that groups users based on similar interests rather than specific individual data.
  • Algorithmic transparency: Ensure transparency in how AI algorithms make decisions about ad targeting. Provide users with insights into why they are seeing certain ads. Advertisers can take inspiration from platforms like TikTok, which offers a “Why am I seeing this ad?” feature.
  • Regular auditing: Conduct regular audits of AI algorithms to identify and rectify any biases or unintended consequences. This proactive approach can prevent discriminatory targeting. LinkedIn’s Fairness Toolkit is an example of a tool that aids in assessing algorithmic fairness.
  • User education: Educate users about the benefits of AI-powered ads and how they enhance their online experience. Share success stories of personalised ads leading to meaningful discoveries or purchases.

By incorporating these practices, advertisers can strike a balance between delivering effective AI-driven ads and respecting user privacy. This responsible approach not only safeguards user trust but also contributes to the long-term sustainability of the digital advertising ecosystem.

9. AI facility and Google Ads

Google provides an AI facility for Google Ads. It uses AI to set the right bids, reach the right searches, and create the most relevant ad for consumers. Google also offers some AI-powered tools and features to help advertisers create and optimize their ads, such as:

  1. Responsive search ads: These are ads that automatically adjust their content and format to match the user’s query and device. Advertisers can provide up to 15 headlines and 4 descriptions, and Google will test different combinations and show the best-performing ones.
  2. Performance max campaigns: These are campaigns that use Google’s AI to find the best opportunities across Google’s inventory, such as Search, Display, YouTube, Gmail, and Discover. Advertisers can set their goals, budget, and audience, and Google will generate and optimise the ads for them.
  3. Video ad creation: Google AI can help advertisers generate new horizontal, square, or vertical video ads using existing assets from sources like their other campaigns, product feeds, app store listings, and more. It can also make a vertical video ad based on a horizontal video, making it a great fit for YouTube Shorts on mobile.
  4. Customer information: AI revolutionises PPC advertising by intelligently analysing customer information, enabling advertisers to deliver highly targeted ads that resonate with individual preferences and behaviours.

Ready to incorporate AI into your digital advertising?

AI in digital advertising is not only beneficial for advertisers but also for consumers. It can help consumers discover more relevant and useful products and services, enjoy more engaging and personalised experiences, and have more control and transparency over their data and privacy.

AI in digital advertising is a powerful tool that can help advertisers achieve their goals and deliver value to their customers. However, AI also poses some challenges and risks that need to be addressed, such as ethical issues, data quality issues, human oversight issues, and regulatory issues.

Therefore, advertisers need to be aware of the opportunities and limitations of AI in digital advertising and use it responsibly and wisely.

About the author

Indradeep DattaIndradeep Datta is an experienced SEO specialist and digital marketer based in London. With an MSc in Digital Marketing, he has extensive knowledge in creating successful online marketing strategies for businesses of all sizes. In addition to being an SEO expert, he is also the author of the UK-based lifestyle website Customer Lifestyle. His website provides valuable insights into various aspects of the UK lifestyle, including food, travel, and entertainment. With his passion for digital, he is committed to helping businesses achieve their online goals and connecting people with the best UK lifestyle.

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Alice Elliott (aka the award winning Fairy Blog Mother) has been helping bloggers understand about blogging for two decades.

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